Hosted Telephony

Hosted Voice Systems Hosted IP, as the name suggests, is a hosted IP telephony solution. The main components are located in Hosted IP’s state of the art data centre and the customers’ phones link into the system across a secure, voice-enabled broadband network.

Hosted IP enables businesses to concentrate on their core operations by reducing the time and resource spent on their telephony requirements.

Business Efficency

  • Rent what you need when you want it
  • Scale users and applications rapidly
  • Make changes in real time using a web browser
  • Use a single network for voice and data
  • Unify your communications system across all sites

Financial Sense

  • Monthly rental model
  • Minimal capital outlay
  • Use of operational not capital expenditure
  • Lowered support and maintenance costs for telephony and data systems
  • Free calls between sites

Features

  • Access to features such as voice recording and call centre functionality on a per user, per month basis
  • System is always upgraded and remains state of the art at no extra cost

Hosted IP includes a unique Web Provisioning System which has been designed to maximise the customer experience.

It provides businesses with the tools that can enable them to: Meaning callers find the correct department first time on more occasions.

Features if Hosted IP includes

  • View call logs and billing information
  • Add and remove extensions
  • Assign DDI’s
  • Configure hunt groups, pick up groups and auto attendants
  • Configure call forwarding and voicemail options
  • Personal and company Phone books
  • Access voicemails. And voicemail to email
  • Increased efficiency of telephone administration
  • Fewer missed calls resulting in lost revenue
  • The ability to upgrade and adapt to changes in call volumes or business practices
  • Greater visibility and monitoring of calls
  • Increased efficiency through better call distribution
  • Conference calling
  • Auto Attendant/IVR
  • Music on Hold
  • Voice Mail
  • Caller Line ID

For more information please call us on 0800 0271 174 today.

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VOIP telephone system Scotland

Technology Telecom is a leading provider of telecoms solutions, our services include all aspects of data and voice solutions and are tailored to meet your businesses needs. All of our systems are fully scalable  allowing you to grow your commuincations platform in line with business growth.

To find out how Technology Telecom can help you please contact us on 0800 0271 174 today.

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What Is VOIP

So what is a VOIP telephone system?

VoIP is a revolutionary technology that has the potential to completely rework the world’s phone systems. VoIP providers like Technology Telecom have already been around for a while and are growing steadily.

Above all else, VOIP is basically a clever “reinvention of the wheel.” the likelyhood is that one day VOIP will replace the traditional phone system entirely.

The interesting thing about VOIP is that there is not just one way to place a call. There are three different common VOIP solutions in place today.

ATA
The simplest and most common way is through the use of a device called an ATA (analog telephone adaptor). The ATA allows you to connect a standard phone to your computer or your Internet connection for use with VoIP. The ATA is an analog-to-digital converter. It takes the analog signal from your traditional phone and converts it into digital data for transmission over the Internet. You simply take the ATA out of the box, plug the cable from your phone that would normally go in the wall socket into the ATA, and you’re ready to make VOIP calls. Some ATAs may ship with additional software that is loaded onto the host computer to configure it; but in any case, it’s a very straightforward setup.

IP Phones
These specialised phones look just like normal phones with a handset, cradle and buttons. But instead of having the standard RJ-11 phone connectors, IP phones have an RJ-45 Ethernet connector. IP phones connect directly to your router and have all the hardware and software necessary right onboard to handle the IP call. Wi-Fi phones allow subscribing callers to make VoIP calls from any Wi-Fi hot spot.

Computer-to-computer
This is certainly the easiest way to use VoIP. All you need is the software, a microphone, speakers, a sound card and an Internet connection, preferably a fast one like you would get through a cable or DSL modem. Except for your normal monthly ISP fee, there is usually no charge for computer-to-computer calls, no matter the distance.

We hope this makes VOIP a bit easier to understand, the bottom line is that technology is changing and with that comes greater functionality and more importantly cost savings. To find out what a VOIP telephone system can do for you please give us a call and we will talk you through.

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Welcome to Technology Telecom

Telecom Solutions for Business

Technology Telecom is committed to rapidly delivering and developing innovative solutions whilst setting new standards of service and quality for our customers. Through close understanding of our customers’ needs and displaying unrivalled expertise, Technology Telecom helps create solutions that generate competitive advantage & increased flexibility for our customers.

 

From simple low cost routing of calls & reduced BT line rentals, to new generation VoIP systems, direct connect lines via existing data connections. We also supply and configure internet connections The latest business mobile phones and bespoke business tariffs you finally have a single supplier for true converged voice and data for businesses.

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